HP DeskJet 460 Bluetooth Printing Errors

We have received some reports of problems with HP460 printing via Bluetooth. The problem occurs in the middle of a print job that is printing fine when an error message “'Data connection to printer lost' appears and the remainder of the print job is lost. This is an isolated issue - we have been unable to reproduce this in our testing with different HP460 printers using several different adapter cards and firmware versions... we also have many customers using HP460 without difficulty.

The problem is caused by a fault in the HP460's CB004A Bluetooth adapter card and there is no known fix. We encourage you to report the problem to HP support so they can understand the need for a resolution and see if they are able to assist in this problem with their Bluetooth adapter.

We have several customers who have experienced this problem and resolved it by using HP's BT450 USB bluetooth adapter card (see links below) after removing the CB004A - the BT450 plugs into the USB port on the back of the HP460.